Refund & Return Policy

At Buzz Bangladesh, we uphold a dedicated Exchange Policy in lieu of monetary refunds.

Our exchange policy allows you to exchange any Buzz Bangladesh product purchased online within 15 days of receipt, free of charge. Simply ensure the product is unused and maintain its original condition, tags, and packaging.

To initiate an exchange, contact our Customer Services Department at info@buzzbangladesh.com or 01958227060. Return the parcel to the address specified on your invoice.

Important Terms:

• Exchange can be availed only once against an invoice.
• Products purchased on discounts/special offers cannot be exchanged or refunded.
• No alteration services provided for online orders.
• No exchanges for pajama, luxury saree, leggings, dupatta or scarves, innerwear, home products, and accessories.
• Monetary refunds are not available.